PolskiMPK S.A. Kraków is committed to ensuring the accessibility of its website in accordance with the provisions of the Act of April 4, 2019, on the Digital Accessibility of the Websites and Mobile Applications of Public Entities. This accessibility statement applies to the website https://mpk.krakow.pl
Mobile application publication date: 2024-12-31
Date of last significant update: 2024-12-31
This website is compliant with the Act of April 4, 2019, on the Digital Accessibility of the Websites and Mobile Applications of Public Entities.
Exemptions:
- maps are exempt from the accessibility requirement;
Statement prepared on: 2024-12-31
The declaration was prepared based on a self-assessment conducted by the public entity.
Keyboard Shortcuts
This website allows the use of standard keyboard shortcuts for browsers.
Feedback and Contact Information
If you encounter accessibility issues with the website, please contact us. The contact person is Paweł Musiał: webmaster@pmk.krakow.pl. You can also contact us by calling 0-12 254 10 13. You may also submit requests for unavailable information and complaints about accessibility issues through the same channel.
Everyone has the right to request a public entity to ensure the digital accessibility of a specified mobile application or an element of a mobile application, including the elements mentioned in Article 3, Section 2, as well as elements that are digitally inaccessible under Article 8, Section 1. The request should include:
- the contact details of the person making the request;
- details of the website, mobile application, or element of the public entity’s website or mobile application that should be made digitally accessible;
- the preferred method of contact with the person making the request;
The public entity should fulfil the request promptly: no later than within seven days of the date of its submission. If it cannot meet this deadline, the public entity will immediately inform the person making the request of when the request will be fulfilled. However, this deadline cannot exceed two months from the date of the request.
If digital accessibility cannot be ensured, the public entity may propose an alternative means of accessing the information. If the public entity refuses to fulfil a request for accessibility or provide an alternative means of access to information, the person making the request can file a complaint regarding the digital accessibility of the website or its elements. When these procedures have been exhausted, a request can also be submitted to the Ombudsman, whose website is here: Ombudsman’s website
